Tech Startup Has Prescription For Ailing Health Care Workforce Pipeline

Tech Startup Has Prescription For Ailing Health Care Workforce Pipeline

Kayla Wright-Jackson had moved to Atlanta to lead human resources at a home-health organization when she recognized a disconnect: Employers were having a hard time recruiting and retaining certified nursing assistants, or CNAs.

“One person ends up taking care of more than twice as many people as they should,” said the 2019 Metropolitan State University of Denver Master of Health Administration graduate. “The equation was simple: People are overworked and underpaid. That’s a recipe for burnout.”

So Wright-Jackson founded Transition, a tech platform built to bridge the gap between vocational training and employment opportunities and help fill entry-level front-line roles — such as CNAs and medical assistants — who are responsible for 85% of direct patient care.

“These health care-training providers produce over 70% of the health care workforce but are overlooked,” Wright-Jackson said. “Without the right tools and resources, it is challenging to reach future talent from the start.”